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Reviews

Jack Oliver’s Pool, Spa & Patio takes pride in providing excellent customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our testimonials to see what some of our clients have said about their experience with Jack Oliver’s Pool, Spa & Patio.

 

I am in the service industry and have to say, I have never been treated so well and taken care of anywhere as I have by the people at Jack Oliver. Initially, you get what you pay for. If you want inexpensive furniture or equipment, you're going to get what you pay for. I went into their store looking for something that will last. After selecting an outdoor table and chairs, I made the purchase and the price was more than fair. It was the 4th of July and the equipment was delivered to my house the same day. After having this furniture for a while I noticed the paint on the table started to abnormally fade, so I went back to the store to talk to them. They asked me to send some photos so they could go to the manufacturer to fix the issue. They cared about backing the product they sold me and making it right, even though it was almost a year after my initial purchase. They kept I touch with me and let me know what was happening with the manufacturer and to my surprise, they were able to have the manufacturer stand behind their furniture and after making sure I was completely pleased, Jack Oliver's people had the manufacturer replace the defective furniture.
I can't express how much I appreciate their understanding and willingness to make sure their service and product was the best and I was happy with my purchase. I know that when I'm ready to add to my backyard or to purchase new furniture or grill, there's only one place I'll go.
 

Rob M.

Great place for all of my pool needs. Free water testing. They have made this pool novice look like a pro.

Jean E.

I spoke to several pool installers in our area before making the decision to use Jack Oliver's. Jack made a great first impression with the onsite visit and their staff in the store were very helpful and their product knowledge is outstanding. After having a bad experience with our home builder it was refreshing to have a contractor come in and make our backyard pool vision become a reality. The communication has been excellent through out the process. They've kept a clean work site. They've always been on time. They represent the gold standard for customer service.

Tim V.

This has been such a great experience. It is great to see the owner, Jack, come out to your home and go over things with you. The contractors come when they say they are coming and they do great work. They take care of you from the very beginning and continuously check in to make sure your pool is up to par. We are very impressed with this company and the people that represent it! We would absolutely recommend them to anyone!

Caitlin V.

We needed help to plumb in new equipment and change out cracked pipes. They were quick to respond, set up an appointment, and did a fantastic job. Highly recommend!

Benjamin I.

Recently I had a major leak in the return line of my pool. Jack Oliver Pools came to my rescue. They were affordable, honest, and professional. They had to remove and replace a concrete section of my pool deck and it looks AMAZING!!! They did a perfect job and I could not be happier. They were very timely and their work was done thoroughly. Their work and knowledge are exceptional. I highly recommend them. They also cleaned up after themselves! Thank you for the amazing repair work!

Lilla B.

The Jack Oliver robot loaner program allowed us to test products before purchasing. I’ve never owned a pool and only know what I’ve researched on the web. We ended up purchasing the 9650 and can honestly say it’s worth the expense. Easy to use and clean plus the pool is spotless. The wife likes it too! They also service my pool. They are a good company with knowledgeable personnel.

Andrew S.

Nice people. Always helpful.

Brian G.

Best pool install experience!! My husband and I can not thank Jack Oliver and his staff enough for the service we had during our pool install. When it rained they were here to backwash the pool. They put chemicals in the pool to let us swim before the concrete was poured. They kept our yard cleaned up and neat. Jack communicated throughout the process and did what he said he would do!
This is our 2nd pool in the area and this was by far the better experience!

Cathy J.

Did an exceptional job on wall and pool, and great customer service.

Alan L.

Our pool renovation is gorgeous. We can't thank you enough for the beautiful rock work and for making the experience so easy. What a great company and crew!

Jennifer H.

I had purchased a pool with a leak. Jack Oliver was great. Checked out the problem & got started with a new liner. His staff are friendly & very knowledgeable. Very impressive company!! I will use them again & again.

Kathy H.

Jack Oliver is THE BEST! Would recommend him to anyone. Amazing work, professional, friendly crews, went over and beyond to make sure we were happy with our pool. Absolutely love working with them. If you are thinking about building a pool, servicing a pool etc, do not go anywhere else! You ROCK Jack

Amanda S.

Great local family run business! They provide sound advice and great service!! I would never trust my Pool or Spa problems with anyone else!

William F.

This company truly is wonderful - they put together and delivered (in the rain) a big green egg grill to my house on a weekend to surprise my husband on his birthday. Thank you guys so much!

Catherine S.

Thank you Jack Oliver for responding to my problem so quickly. The very nice service man was so polite and respectful . This day and time it is nice to have a well mannered young man come to my home and address my problem. Your staff is spot on! I'll be recommending your business to everyone I know.

Lynn D.

Jack, Stephen and the whole crew are fantastic- from being incredibly helpful in-store, to sending professional and courteous employees out to my home to clean the pool, I can always count on them to get my pool sparkling and blue, ready to jump into!

Melissa H.

Jack and his staff are always friendly and helpful, the mister and i rely on their expertise in difficult situation where our gunite pond refuses to corporate with the chemicals we have administered to it. If you break a part or need a part count on them to have it or have it for you as soon as they possibly can! if one is in the market for a spa, jacuzzi, or sauna, count on them to offer you the best price in the business...they truly are a god send when you have nothing but a prayer left!

Jeremy B.

Just ordered the Big Green Egg along with the accessories kit! The lady we spoke to at the store yesterday afternoon was very helpful and answered all our questions! I called today to order over the phone and they're gonna come deliver it and put it together Monday! Can't beat the service! And the price for the large (grill and accessories kit) is the best in town by far!!

Jennifer R.

After meeting with a number of pool and spa companies, we were referred to Jack Oliver's by a friend. Jack was upfront and told us right from the start what the estimated cost would be, which was over our budget. However, we wanted it done right and with no worries. Guess what? This company did all that and more. We couldn't be more pleased with their work, and the contractors that were sent on property. So, gunite pool was installed, than spa ordered and delivered, and now the deck furniture with gas firepit to complete our home oasis. Their staff is simply amazing and made us feel so welcomed everytime we were in the store. Come spring, we will need pool deck furniture and will not go anywhere but to Jack Oliver's Pool, Spa and Patio Furniture. Hope we don't have to cover the furniture too soon! Thanks, ya'll made these "damn Jersey Yankees" feel warm and welcomed!

Judy K.

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